arm boot

Hi all. I am working with eval-ADRV9002 and a ZCU102 with TES under windows.

This is the first time we power on the board. 

we have connected the ARDV9002 and after we click the program tab. we get the following errors:

error source 4114, error number 3 Recovery action -101, in function adi_adrv_9001_arm_startstatus_check on line 189

timed out waiting arm bootup to appen

can you help us?