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AD9694-EBZ board reset error

Question asked by rodneyc76 on Jul 14, 2017
Latest reply on Aug 2, 2017 by rodneyc76

When loading ACE for AD9694-EBZ I see that the board fails to reset. Screenshot of error message is attached.

 

I have checked the jumpers according to:

https://wiki.analog.com/_media/resources/eval/ad9694_jumpers.jpg 

 

The LED at CR401 was flickering, and the voltage probed was about 2V. When I remove the jumper at P401 and connect 12V to pin 2, the LED is on solid, and can measure reasonable voltages at P305.

 

I restart ACE but still get the same error message. Is there anything else I can try or should I request a replacement board?

 

Thanks

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