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Unable to install the AD9915 device driver

Question asked by levi.goodman on Jun 22, 2017
Latest reply on Jun 28, 2017 by levi.goodman

After correctly powering up the AD9915 board, the product guide (AD9914/AD9915 Evaluation Board User Guide [Analog Devices Wiki] ) says that when I plug in the USB to the board for the first time, a green indicator light should turn on and the "Found New Hardware Wizard dialog box [should appear]."  I'm getting the green light, but no dialog box appears, so I can't install the drivers.  I also can't find the board anywhere in the device manager, so it seems like my computer just doesn't recognize that anything is there at all.  I'm using a Windows 10, 64-bit operating system.  Is the AD9915 board compatible with Windows 10?  I'm not sure what to do from here.