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ACE No Hardware Detected

Question asked by on May 1, 2017
Latest reply on May 2, 2017 by danf

I have multiple computers with ACE installed ... one is working one is not.  On the one that is not working, under the start tab, the Attached Hardware displays "No Hardware Detected".  Under the system tab have the green usb symbol.  Clicking on the symbol ... under Select Hardware to Use: AD9162-FMCC-EBZ(Local Only).  I have attempted to reinstall but to no avail.  Any suggestions?