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HMC7043 Evaluation Board not able to control

Question asked by xiaohutushen on Jul 1, 2016
Latest reply on Jul 12, 2016 by kpeker

I received my HMC7043 Evaluation Board on 06/30/2016 ordered from Analog Device website on 06/26/2016. I followed the instructions on the manual, however till now I am not able to control the board. Basically the device is not detected and the software says " No available FTDI to control" even though the drivers are installed together with the software interface. I am a student at Texas A&M and need this board to work for my testing setup. Please help me with this issue as soon as possible since it will affect my graduation.