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I am using the EVAL-AD5933EBZ and when connected through USB it is registered as an unknown device and the driver cannot be installed. How can this be fixed?

Question asked by omburl on Jun 20, 2016
Latest reply on Sep 21, 2017 by mcee

I have installed the EVAL-AD5933EBZ software and followed the instructions in the users guide. However, whenever I attempt to connect the evaluation board to the computer with the USB cable the install wizard does not show up and it shows up under the device manager as an "unknown device". The users guide then stated to try again but this was unsuccessful. How can this be fixed?

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