Our customer purchased the AD-CCES-NODE-1. They understood that they loaded on up to four machines. Then they want to install CCES three machines (PCs) as below.
- Note PC on desk
- Desktop PC in Laboratory
- Note PC at home
However they cannot install CCES in the third PC.
Here is their questions.
1. Can they move license from old PC to new PC?
All of first, they think that CCES license authenticate using MAC address.
They will get new PC soon, can they move CCES license from old PC to new PC?
2. Can they install CCES to third PC (Note PC at home)?
They try to install CCES to third PC, they cannot activate license, because they have a error message like a "over the limit of the license". Please advise to solve this issue.
3. CCES does not launch
They cannot launch CCES with error message "a valid license could not be found.".
Please advise to solve this issue.
Please reply as soon as possible.
loaded on up to four machines