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problem with upgrading software on Advantiv board?

Question asked by stevereine Employee on May 20, 2016
Latest reply on May 23, 2016 by JeyasudhaMuthuPerumal

I've got a customer having trouble with the Advantiv board which uses the ADV7619.


He's trying top upgrade the firmware as described in UG-338. Up to step 8 works just fine, then he gets nothing but a blank screen for step 9. No bfin> in the terminal window, looks like it is just hanging.


He's thinking the uboot code in the EEPROM may be corrupted, is there any way he can verify this. Any thing else you can thin of that may be going wrong?