AnsweredAssumed Answered

AD-FMCDAQ2-EBZ trouble

Question asked by Kaos on Feb 15, 2016
Latest reply on Mar 9, 2016 by Kaos

Dear Sir/Madam,



Our customer have met one trouble for your AD-FMCDAQ2-EBZ with ZC706 evalboard as foillowing.

This trouble happen sometime.



1) Please refer to my enclosed file "IIOsettings.png".

There is not the tab of FMCDAQ2 on the picture shot.

This means that ZC706 cannot catch the connection to AD-FMCDAQ2-EBZ he think.



2) When above (1) condition, he try to CONNECT from SETTINGS, so my enclosed "DAC2_stack_on.png" is appeared on his display.

And when he check the FRU-info in it, you show the info of AD-FMCADC2-EBZ that is put of AD9625 not AD-FMCDAQ2-EBZ. But he can confirm the serial# that is AD-FMCDAQ2-EBZ on the info.



He has tryed to use your IIOoscilloscope as

17 November 2015 release (2015_R1) of "".

Also he has used your latesd edition "22 December 2015 release (2015_R1)".

But th eresult was same.




1)Does this mean the AD-FMCDAQ2-EBZ was broken?

2)Please advise us how can we find the reason why this trouble has comin'?



Thanks Kaos