AnsweredAssumed Answered


Question asked by mike.baker Employee on Dec 14, 2015
Latest reply on May 3, 2016 by mattp

I'm helping a customer with the ADV7393 evaluation system and need the GUI for running the evaluation platform. I downloaded the zipped software file form EZ and followed the directions in the file "Encoders_EvalKitFlyer_RevB_220611.pdf". After installing filezilla I connected with the ADI ftp site, filled in the host, username, and password and then hit Quickconnect. I tried this 3 times and each time I got a timeout error as shown below. How do I get the software?



Status: Resolving address of


Status: Connecting to


Status: Connection established, waiting for welcome message...


Status: Initializing TLS...


Status: Verifying certificate...


Status: TLS connection established.


Status: Connected


Status: Retrieving directory listing...

Command: PWD

Response: 257 "/users/encoders" is current directory

Command: TYPE I

Response: 200 Transfer mode set to BINARY

Command: PASV

Response: 227 Entering Passive Mode (137,71,25,119,204,37).

Command: MLSD

Error: Connection timed out after 20 seconds of inactivity


Error: Failed to retrieve directory listing

Status: Disconnected from server