Hi Mike,As you perhaps are already aware this error is expected when you build a project designed for an architecture other than the one you are licensed to use. For example you are trying to build a Blackfin Tutorial project with a SHARC license. If this is the case you can can obtain a Blackfin Test-Drive License from the following page on our website:
If instead your engineer is using a client machine which is obtaining its license from the server and they're encoutering this problem then this issue is best directed to private support where we can assist you in modifying the license.dat file to allow the tools to communicate through specified ports.
Please contact firstname.lastname@example.org and include a link to this thread when you contact us. Please also include a copy of both the server and client license.dat files when contacting private support.