AnsweredAssumed Answered

ADE7978 eval. kit software has stopped working

Question asked by Serkan on Oct 31, 2015
Latest reply on Nov 3, 2015 by Serkan

Dear All,

 

I have just delved into the metering business with ADE7978 eval. kit and unfortunately had a Kernelbase.dll related problem on Windows7 in the very beginning. Software cannot be opened and has stopped working. Has anyone checked ADE7978 eval. kit and its software out before? Has anyone encountered such a malfunctioning while running the ADE7978_eval_software? Any help/recommendation is greatly appreciated.


Application error is as follows:

 

Faulting application name: ADE7978_Eval_Software.exe, version: 1.0.0.24, time stamp: 0x4c24e8f5

Faulting module name: KERNELBASE.dll, version: 6.1.7601.19018, time stamp: 0x5609fed4

Exception code: 0xe0434f4d

Fault offset: 0x0000c42d

Faulting process id: 0x%9

Faulting application start time: 0x%10

Faulting application path: %11

Faulting module path: %12

Report Id: %13

 

Thanks in advance,

BR,

Serkan

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