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supersequencer installation error - missing dir/dll (supportfiles/customResource0009.dll)

Question asked by bear_hwn on Oct 7, 2015
Latest reply on Oct 8, 2015 by bear_hwn

hi adi-folk.

just downloaded the s/w tools for the adm1069 part.

i first installed the "ADMxxxx Run-time Installer" ok, but when i try to install the the "SuperSequencer_EvaluationSoftware" on this win7 (all updates in) laptop, "setup" generates this error:

 

.\ConfigInfo.cpp(2434): InstallerError 10007

Fatal Error. Unable to load a resource DLL.

Unable to load the custom resource file C:\Users\HWNeff\Downloads\AnalogDevicesInc\SuperSequencer_EvaluationSoftwareInstaller_4.2.3\Evaluation Software Installer\Volume\supportfiles\customResource0009.dll because Windows Error 126: The specified module could not be found.

while attempting to load the resource DLL C:\Users\HWNeff\Downloads\AnalogDevicesInc\SuperSequencer_EvaluationSoftwareInstaller_4.2.3\Evaluation Software Installer\Volume\supportfiles\customResource0009.dll

 

i do not (yet) have any cablez installed.

i extracted everything from both .zip files, but the the subdir "supportfiles" referenced above does not exist yet.

 

what did i miss?

 

cheers!
hwn

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