AnsweredAssumed Answered

Anyone had the installation error 1311?

Question asked by julian_hiorns on Apr 24, 2015
Latest reply on Apr 27, 2015 by julian_hiorns

I'm trying to install the application ADV_Setup.msi. I'll skip the sad tale of the hours I spent trying to download the files with Filezilla (I ended up using a Mac to achieve this!), but this route just doesn't work, or not here, at least. The installation of the .msi file stalls with the message:


"Error 1311: Source file not found C:\ Verify that the file exists and you can access it."


I've turned off the anti-virus protection and closed all applications and I have administrator access. The platform is Windows 7 Pro running on a Dell Optiplex. Anyone got any suggestions?