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EVAL-ADXL362Z-DB real-time evaluation sysytem trouble

Question asked by sin on Dec 1, 2014
Latest reply on Dec 15, 2014 by sin

I am using EVAL-ADXL362Z-DB.
I am in trouble not to display the results of X/Y/Z axis on the GUI.

GUI       : ADXL362 EVB BUI
Firmware  : ADXL362DB_MultiDemo_Firmware (HEX)
SW2  : on
SW4  : program
J1   : non
J2   : USB side
COM port  : COM4 <-- to be found in the Devise Manager window
Display   : Please find attached file.

After selecting COM4 and clicking Connect, all of the display icons turn on.
Then most icons turn off and only the power icon and the EInk and Analog Devices logos
remain on.
EVAL-ADXL362Z-DB is looked like working but not sending the data of accelerration to PC.

Please let me know any solution for this trouble.

Best Regards,