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Clarification needed on warranty for ADIS16364 sensor

Question asked by jgmick on Oct 6, 2014
Latest reply on Oct 8, 2014 by NevadaMark

Question 1: I understand that the standard warranty on these devices is 12 months.  How is this time interval measured?  In reviewing the invoices and packing lists from parts purchased thru distributors I find no record of unit serial numbers.  Indeed, this is not a surprise as the serial number and manufacturing date code only appear electronically from reading out the unit.  This leads, however, to  a scenario where there can be an appreciable time interval between manufacture and then a delay thru distribution before delivery.  From reading out received units I note a period of 3-4 months between manufacturing date code and the delivery date.  Does the warranty then "tick off'" while the unit is on a distributors shelf or is there a mechanism to set the warranty start time at delivery from distribution?

 

Question 2:  Does Analog offer an extended warranty (presumably for some fee) for this part?

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