AnsweredAssumed Answered

Faulty HPUSB-ICE Devices

Question asked by JohnCoffey on Aug 22, 2010
Latest reply on Aug 23, 2010 by CraigG

I have 2 HPUSB-ICE devices that are faulty. The problem has been tracked down to the ribbon cable connections inside the enclosure. Looking under the microscope it can be seen that some of the very fine solder connections are broken. We do not have the equipment to repair these connection and was wondering if the whole ribbon cable assembly, including the small termination PCB that is located inside the enclosure, could be purchased seperately so that we can repair them ourselves.

 

Failing that we will return them for repair, since I believe they are still under warranty. The ribbon cable connections look vey vulnerable to external strain. We have a total of 6 HPUSB-ICE devices so I expect all of them to suffer with this problem at some point.

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