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Issues with floating license for VisualDSP++5.0

Question asked by DanRyan on Mar 17, 2014
Latest reply on Mar 17, 2014 by DavidS

We have a floating license for VisualDSP++5.0, and have been using it without issue for several years.  Recently, we began experience a problem when users at some of our facilities outside of the US attempted to launch the software.  They receive an error message stating that there is a problem communicating with the license server software.  In one case, the user setup/configured a laptop here is the US, and everything functioned properly.  Upon returning to Brazil, he began experience this problem.


Has anyone else come across this problem?  Has anyone developed a work-around? 


I've received some feedback that it may be related to slow network speeds, and the software timing out when trying to obtain a license.  This seems plausible since the license server is running here in the US and it may take longer to communicate with it from international servers.  I have our IT looking into it, but wanted to see if anyone else is aware of the problem.