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EVAL-ADV7391EBZ: Errors after successful install of software...

Question asked by mwfortner on Mar 18, 2013
Latest reply on Mar 28, 2013 by DaveD

Related to their interest in the ADV7391, I have a customer that purchased both the daughter card (EVAL-ADV7391EBZ) and front-end motherboard EVAL-ADV739XFEZ which connects to the PC and comes with the power supply and provides power to the daughter-card through the connector.


They have since FTP’ed and installed the software, but they are now receiving the following error when they try to run the application:


Note that they received no errors during installation, and restarted their machine when prompted.


Any idea what could be causing the problem?


Thanks in advance for your help.