Related to their interest in the ADV7391, I have a customer that purchased both the daughter card (EVAL-ADV7391EBZ) and front-end motherboard EVAL-ADV739XFEZ which connects to the PC and comes with the power supply and provides power to the daughter-card through the connector.
They have since FTP’ed and installed the software, but they are now receiving the following error when they try to run the application:
Note that they received no errors during installation, and restarted their machine when prompted.
Any idea what could be causing the problem?
Thanks in advance for your help.