Each time I press the download link, the tab crashes and download fails. We tested it on multiple devices so either the link is bad or our building's security is blocking it. Can anyone verify whether or not it is an issue with the link itself?
Can you please try this link?
It's possible the server link was down at the time of the customer's initial download attempt. The link provided above appears to be working now. Please let us know if you continue to have issues.
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