Hello Support,
I am FAE from Brazil, responsible for supporting all demands from ADI here.
I just came back from a full week of visitings and happened to go to a customer who is in deep needs of our REACH compliance for the ADT6401. They are in the middle of a certification process, and our mandatory rules requires an official document as usual for this process in Brazil.
They had an oppened issue at CIC.Americas Case#: C15HD2259. They promissed 3 weeks but it has already passed and our customer is blocked in their production.
Would you please give me instructions on getting it from ADI?
Thanks!
Att,
Juliano K. Cioffi - FAE
Latinrep South America - Analog Devices