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Arduino uno not connect with quickeval software

Thread Summary

The user was unable to connect their Arduino Uno with an FT232RL to the QuickEval software for the LTC6804-1 battery management system. The solution involved changing the FT232RL description to 'USB SERIAL CONTROLLER' using FTprog, and modifying the 'enhanced' DC590B sketch to spoof the EEPROM ID string for the LTC6804-1. This allowed the QuickEval software to recognize and connect to the Arduino Uno, enabling the user to evaluate their custom board setup.
AI Generated Content

Hi i use a arduino uno with FT232RL from ftdi chip for convert UART to USB as Linduino use, i upload to my arduino the sketchbook DC590B and i can take the message "hello" from my serial port wich that mean sketchbook have  successfully upoload and work , but the problem is that can not connect with QuickEval software, where is the problem?

thanks