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Windows unable to find EVAL-575XSDZ with SDP-S

Category: Hardware
Product Number: EVAL-AD5755-1, AD5755-1

Hello, 

I just received an EVAL-AD5755-1SDZ and SDP-S to test a DAC I am going to be working with. 

I connected the power as shows in the datasheet, supplying the eval board with +/-15V for AVDD and AVSS respectively and 5V to AVCC. When I apply power I see D2 turn on green, see picture. 

I also connected the SDP-S to my Windows 11 Laptop and I see PWR is green and LED1 is amber (not sure what this means, the datasheet just says it is for application developers), see picture. 

I can see the SDP-S show up in Device Manager as well, see picture. 

After all that when I open the AD575X Evaluation Software it says that no matching system is found, see picture. 

I have tried to re-install the drivers and the program. Used both the online version and the version that came on the CD in the box. I have tried numerous USB ports and PC restarts. 

I am not able to get Windows to recognize this dev board. Any help is appreciated.

 

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