GUI connection issue

Question

I have trouble connecting to the board using the evaluation software (TES). Getting GUI pop-up error.

ADIApproved · Accepted Answer

First make sure the physical connection with the FPGA board is strong and firm. In addition TES provides a feature to forcibly update the SD card. This button can be found in "File -> Force Update Platform&hellip;)

ADIApproved · Answer

Hello, 
 Just following up on Connection Issues Questions with some relevant links: 
 EngineerZone Article Debug Guide: https://ez.analog.com/wide-band-rf-transceivers/tes-gui-software-support-adrv9001-adrv9007/w/documents/15679/tes-connection-issues 
 YouTube Video Debug Guide: https://www.youtube.com/watch?v=5sJ8VGdYsbM 
 I do hope these links are useful in future issues! 
 Best Regards, Ois&iacute;n.

ADIApproved · Answer

Hello again, 
 Upon re-reading your issue I noticed that you're using the ZCU702 board, rather than the ZC706. I apologise for not seeing that detail before. The current release does not support the ZCU702, however the next release will. The next software release is not long away, I can't confirm the exact date, but it should be very soon. 
 Do also take a look at the "Documents" tab of this forum. The next release of software will require an update to the SD card in order to accommodate the changes made. One of our engineers has written a guide on how to update the SD card to the version 12 release (the current release). When the next release is published the new SD card image will be available for download, and a new guide will be published on how to update to the version 13 image. 
 Best Regards, 
 Ois&iacute;n.

SLA Status	Assignee	Support Status
⚠ 4815 hours	SJagini	Assigned

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