LTC5594 - DC2465A and DC590B show the Cannot load module for device with right connection

Question

FormerMember · Accepted Answer

Could you try downloading and installing the module directly while we look into this issue? 
 http://ltspice.analog.com/quikeval/ins5594.msi)

FormerMember · Answer

Could you provide more information? Is QuikEval giving errors? Or the LTC5594 program GUI cannot detect DC2465A board?

FormerMember · Answer

Could you post your question in Power By Linear - EngineerZone (analog.com) forum? 
 Engineers there are most qualified to help you troubleshooting the particular problem you are facing and answer your questions on battery charge controller products.

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LTC5594 - DC2465A and DC590B show the Cannot load module for device with right connection