LTC5594 - DC2465A and DC590B show the Cannot load module for device with right connection

Firstly, I configure the DC5990B and LTC5594 with the above instructions and quickEval shows the following results

When i click the Open button, it shows

And I will shows the two photos of the conncected board

And how can I resolve this problem?

Could you try downloading and installing the module directly while we look into this issue?

http://ltspice.analog.com/quikeval/ins5594.msi

Is this OK ? The QVal still don't work

Please verify the supply voltage and current are correct. Adjust Vsupply until Vsense is 5V. The supply current should be about 470mA. Vcm should be 0.9V or floating. (Be aware that the 4 IF outputs have 0.9V common-mode voltage on them.) The jumper for Vlogic should be set to "INT" position. Make sure the DC590B's VCCIO jumper is set to 3.3V.

The supply current should be about 500mA and the current on Vcm is about 7mA. Is it OK? The other connections are corret.

500mA supply current is at the upper limit. There should be no current on Vcm. 

I am running into the same issue with the DC2039A board, can you please link the direct module download for that as well?

I believe this is the correct link:
https://ltspice.analog.com/quikeval/insDC2039A.msi

Thank you for the link, that worked to download the installer. I am still unclear on where/which files need to be placed to work. I can run the em4015 application directly, but get a blank grey screen. The quikeval still pops up with the same error, even with the downloaded/installed content moved to the same folder (C:/Program Files/LTC/QuikEval). Is there a step I am missing?

Here is a quick shot of what the screens look like:

Thank you for the link, that worked to download the installer. I am still unclear on where/which files need to be placed to work. I can run the em4015 application directly, but get a blank grey screen. The quikeval still pops up with the same error, even with the downloaded/installed content moved to the same folder (C:/Program Files/LTC/QuikEval). Is there a step I am missing?

Here is a quick shot of what the screens look like:

Could you post your question in Power By Linear - EngineerZone (analog.com) forum?

Engineers there are most qualified to help you troubleshooting the particular problem you are facing and answer your questions on battery charge controller products. 

ok, I will post there as well, it just seemed like the same QuikEval issue mentioned here so I wanted to understand the solution of where the manual installation of the files needs to go. I am still seeing a problem with QuikEval rather that the demo board itself...