ADF5610 EVB_SDP setup error

Hello team,

Our customer is trying to setup  SDP-S Driver but there is failure issue.

It seems tobe installed normally through SDPDriver.exe. 

However, whe this EVB is connedted to PC, it is recognized as follows.

 A similar problem is in the link below.

but there is no esplanation on how to fix it.

ADF5610 ADI SDP Setup Driver Error - Discussions - System Demonstration Platform (SDP) Support - EngineerZone (analog.com)

please advise on how to solve the problem.

thank you.

Best & Regards,

Josh