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HMC-T2220 equipment failure

Dear, Engineer.

I'm Myungguk Lee.

In November of last year, we bought a product called HMC-T2220.

I am sending this e-mail to inquire about the operation of the equipment, HMC-T2220.

I will explain the phenomenon that occurs in the present equipment.

   

After turning on the power, the display lights up, but for a long time no text has been displayed.

I hear only the sound of the equipment running.

If you wait for a while, you can see the 'FPGA NOT CONFIGURED!'.

Please let me know why this is happening and if there is solution.

Thank you very much.

Sincerely yours,

Myungguk Lee.