SensorPal Crashing

I'm getting this error as well.

Win10 ver21H1 64bit i7-3820 16GB ram, all other applications stopped. Not virtualised, bare metal

.net framework 528372 (Windows 10 May 2020 Update and Windows 10 October 2020 Update and Windows 10 May 2021 Update)

sensor pal v 2.5.2.6

EVAL-AD5941BATZ plugged into a ADICUP3029.

Managed to load firmware into the ADICUP3029

I can remove the default measurement technique, add in any other EXCEPT battery impedance, and it's happy. Drag in the Battery Impedance technique, app crashes.

I've run with admin rights, no change

restarted system, no change. 

reinstalled sensorpal, no change

run MS's .net repair application no change

Windows event viewer captures the following two errors:

Application: SensorPal.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.FileNotFoundException
at System.IO.__Error.WinIOError(Int32, System.String)
at System.IO.FileStream.Init(System.String, System.IO.FileMode, System.IO.FileAccess, Int32, Boolean, System.IO.FileShare, Int32, System.IO.FileOptions, SECURITY_ATTRIBUTES, System.String, Boolean, Boolean, Boolean)
at System.IO.FileStream..ctor(System.String, System.IO.FileMode, System.IO.FileAccess, System.IO.FileShare, Int32, System.IO.FileOptions, System.String, Boolean)
at System.Net.FileWebStream..ctor(System.Net.FileWebRequest, System.String, System.IO.FileMode, System.IO.FileAccess, System.IO.FileShare, Int32, Boolean)
at System.Net.FileWebResponse..ctor(System.Net.FileWebRequest, System.Uri, System.IO.FileAccess, Boolean)

Exception Info: System.Net.WebException
at System.Net.FileWebResponse..ctor(System.Net.FileWebRequest, System.Uri, System.IO.FileAccess, Boolean)
at System.Net.FileWebRequest.GetResponseCallback(System.Object)

Exception Info: System.Net.WebException
at System.Net.FileWebRequest.EndGetResponse(System.IAsyncResult)
at MS.Internal.WpfWebRequestHelper.EndGetResponse(System.Net.WebRequest, System.IAsyncResult)
at System.Windows.Navigation.NavigationService.HandleWebResponse(System.IAsyncResult)
at System.Windows.Navigation.NavigationService+<>c__DisplayClass106_0.<HandleWebResponseOnRightDispatcher>b__0(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.DispatcherOperation.InvokeImpl()
at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Windows.Threading.DispatcherOperation.Invoke()
at System.Windows.Threading.Dispatcher.ProcessQueue()
at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
at System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame)
at System.Windows.Application.RunDispatcher(System.Object)
at System.Windows.Application.RunInternal(System.Windows.Window)
at System.Windows.Application.Run(System.Windows.Window)
at SensorExpertGUI.App.Main()

AND

Faulting application name: SensorPal.exe, version: 2.5.2.6, time stamp: 0x62b27006
Faulting module name: KERNELBASE.dll, version: 10.0.19041.1766, time stamp: 0x270baf18
Exception code: 0xe0434352
Fault offset: 0x0012c3a2
Faulting process id: 0xbec
Faulting application start time: 0x01d892b86fbee65d
Faulting application path: C:\Program Files (x86)\Analog Devices\SensorPal\SensorPal.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: aff4067f-8cc2-49ca-a38d-3b07b489cc56
Faulting package full name:
Faulting package-relative application ID:

Thank you, 

Mark

Keen 

The reason is that there are 3 help files missing, or badly referenced. 

The tools.json file refers to the following files, that do not exist:

"HTMLFiles\\batteryimpedance_help_magphase.html",
"HTMLFiles\\batteryimpedance_help_mag.html",
"HTMLFiles\\batteryimpedance_help_phase.html",

2 options:

1) create the 3 files

2) rename the file names in the json file, by removing "battery", as the "impedance_help..." files exist. (Once you do that, you can also change the "defaultsequence" to point to your preferred tool.)

Both methods work for me. 

The real answer would be a new version of the software, but this workaround might help people.

Thank you hb020, I will try this tomorrow. 

Thank you hb020, I will try this tomorrow.