SensorPal Crashing

Question

A student researcher and I have downloaded SensorPal to use with a 5940 ELCZ evaluation board. As we are testing the software and board, the SensorPal program frequently crashes (suddenly closes). When this happens, it is while we are trying to move a tool into the workspace or adjust measurement settings. 
 This is happening on two different computers. We downloaded SensorPal on 2022 May 23. The version is 2.5.2.5 which seems to be the most recent. 
 If anyone has any tips or suggestions, please let us know. Thanks!

hb020 · Accepted Answer

The reason is that there are 3 help files missing, or badly referenced. 
 The tools.json file refers to the following files, that do not exist: 
 "HTMLFiles\batteryimpedance_help_magphase.html", "HTMLFiles\batteryimpedance_help_mag.html", "HTMLFiles\batteryimpedance_help_phase.html", 
 2 options: 
 1) create the 3 files 
 2) rename the file names in the json file, by removing "battery", as the "impedance_help..." files exist. (Once you do that, you can also change the "defaultsequence" to point to your preferred tool.) 
 Both methods work for me. 
 The real answer would be a new version of the software, but this workaround might help people.)

Electronic Design Services - PartnerZone

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SensorPal Crashing