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Using DC2685B-KIT board with DC590B/QuikEval - getting "Cannot load COM module for device".

Category: Software
Product Number: LTC4291-1 / LTC4292
Software Version: QuikEval

Using DC2685B-KIT board with DC590B/QuikEval - getting "Cannot load COM module for device". Where can I find the correct file, and what is it called ? Thanks ! 

  • Hello,

    Please see the linked post on EngineerZone.

    After updating the QuikEval software and confirming connection to my unit (QuikEval comes up with the message "Found Device LTC4291 Click OPEN to begin"), the software will display a warning message "Cannot…
    By in Power Management > Q&A
    2 replies

    If downloading the file directly does not work, please let me know. You may need to check your connection between the PC and DC590B.

    Best Regards,

    Eric