We are using LTC3769 in a 5-20 boost to 24V configuration (very similar to Fig 1 in DS). In our first pilot run using these, we have seen 3 failures of the IC that produce 38V instead of the 24V. This does not seem to be related to the components surrounding the chip (feedback resistors, etc) as all seem to fine. Replacing the LTC3769 is the only remedial measure that is effective. I have also taken the trouble to measure the reference voltage on a good chip versus a bad chip and have found that the reference voltage on both is within spec. Also I have probed around pins with a DSO to look for any nasty spikes either at startup or in operation but I don't see anything approaching maximum specified values.
The 38V is of interest as we have downstream regulators with max inputs of 35V. So far none of these have been damaged but I would like to know why 38V and why not something higher as the chip is capable of producing 60V. Has anyone come across this issue? Any theories as to why 38V on these failed units?
Thanks