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LTC2992-DC2561A & DC590B show Failed to download file from http://...../D2992.txt

Category: Software
Product Number: LTC2992-DC2561A & DC590B
Software Version: QuickEval K117

I use DC590B in order to read current and voltage from LTC2992-DC2561A.

connect device as this

I downloaded from and  installed QuickEval K117 on Windows 10.

After I also installed ins2992.msi from

When I run QuikEval or LTC2992 GUI, I got this error message
However, I still got this error message.

I have no idea how to solve it. I follow the step to install but still now work.

Is there any step I did wrong?

Thanks for helping.

Amelie Ko