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How to connect DC2973A to PC


One of my customer is trying to develop an application using the LTC3337.

So, after purchasing DC2973A, the EVB of LTC3337, She connected it to the PC, but the PC does not recognize it.

If you look at the QUICK START PROCEDURE on page 2 of the demo manual,

but, run QuikEval, it is displayed as below.

I checked that the COM port is normally created in Device Manager.

and I also updated QuikEval to the latest version.

Is there a separate process for running the GUI?

If you look at the Software Development Kit in the SOFTWARE TOOLS section, it says that I can download the SDK from the LTC3337 product page. Where is the SDK link?

Please advise so that DC2973A and PC can be connected.

Thank you in advance.