Several errors using DC1937B and DC590B eval boards for ltc3350

Hi,

I'm trying to evaluate LTC3350. I bought the 2 above mentionned boards.

Following the documentation, I install ltcqev.exe. I set up JP1 on 3350 board and JP6 on DC590B.

When I plug the usb cable, I can see this error message:

while the mentionned file can be accessed with a browser...

The gui open. If I click on the start button for cap and esr measurement, I have another error:

Full message:

************** Texte de l'exception **************
System.FormatException: Le format de la chaîne d'entrée est incorrect.
à System.Number.ParseDouble(String value, NumberStyles options, NumberFormatInfo numfmt)
à System.Convert.ToDouble(String value)
à LinearTechnology.DemoBoards.DC1937A.D3350.CheckStartCAPESR_CheckedChanged(Object sender, EventArgs e)
à System.Windows.Forms.CheckBox.OnCheckedChanged(EventArgs e)
à System.Windows.Forms.CheckBox.set_CheckState(CheckState value)
à System.Windows.Forms.CheckBox.OnClick(EventArgs e)
à System.Windows.Forms.CheckBox.OnMouseUp(MouseEventArgs mevent)
à System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
à System.Windows.Forms.Control.WndProc(Message& m)
à System.Windows.Forms.ButtonBase.WndProc(Message& m)
à System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
à System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
à System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Assemblys chargés **************
mscorlib
Version de l'assembly : 4.0.0.0
Version Win32 : 4.8.4420.0 built by: NET48REL1LAST_C
CodeBase : file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll
----------------------------------------
em3350
Version de l'assembly : 2.3.0.0
Version Win32 : 2.3.0.0
CodeBase : file:///C:/Program%20Files%20(x86)/LTC/LTC3350%20GUI/em3350.exe
----------------------------------------
Microsoft.VisualBasic
Version de l'assembly : 10.0.0.0
Version Win32 : 14.8.4084.0 built by: NET48REL1
CodeBase : file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/Microsoft.VisualBasic/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualBasic.dll
----------------------------------------
System
Version de l'assembly : 4.0.0.0
Version Win32 : 4.8.4360.0 built by: NET48REL1LAST_C
CodeBase : file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Core
Version de l'assembly : 4.0.0.0
Version Win32 : 4.8.4390.0 built by: NET48REL1LAST_C
CodeBase : file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
System.Windows.Forms
Version de l'assembly : 4.0.0.0
Version Win32 : 4.8.4400.0 built by: NET48REL1LAST_C
CodeBase : file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
Version de l'assembly : 4.0.0.0
Version Win32 : 4.8.4390.0 built by: NET48REL1LAST_C
CodeBase : file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System.Configuration
Version de l'assembly : 4.0.0.0
Version Win32 : 4.8.4190.0 built by: NET48REL1LAST_B
CodeBase : file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
Version de l'assembly : 4.0.0.0
Version Win32 : 4.8.4084.0 built by: NET48REL1
CodeBase : file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
System.Runtime.Remoting
Version de l'assembly : 4.0.0.0
Version Win32 : 4.8.4084.0 built by: NET48REL1
CodeBase : file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Runtime.Remoting/v4.0_4.0.0.0__b77a5c561934e089/System.Runtime.Remoting.dll
----------------------------------------
DevComponents.DotNetBar2
Version de l'assembly : 11.7.0.4
Version Win32 : 11.7.0.4
CodeBase : file:///C:/Program%20Files%20(x86)/LTC/LTC3350%20GUI/DevComponents.DotNetBar2.DLL
----------------------------------------
Accessibility
Version de l'assembly : 4.0.0.0
Version Win32 : 4.8.4084.0 built by: NET48REL1
CodeBase : file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/Accessibility/v4.0_4.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
mscorlib.resources
Version de l'assembly : 4.0.0.0
Version Win32 : 4.8.4084.0 built by: NET48REL1
CodeBase : file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/mscorlib.resources/v4.0_4.0.0.0_fr_b77a5c561934e089/mscorlib.resources.dll
----------------------------------------
System.Windows.Forms.resources
Version de l'assembly : 4.0.0.0
Version Win32 : 4.8.4084.0 built by: NET48REL1
CodeBase : file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms.resources/v4.0_4.0.0.0_fr_b77a5c561934e089/System.Windows.Forms.resources.dll
----------------------------------------

What should I do ?

configuration: W10 64.

Thanks

Julien



Removed useless information.
[edited by: JulienD at 9:04 AM (GMT -4) on 4 Nov 2021]
  • 0
    •  Analog Employees 
    on Nov 15, 2021 3:06 PM

    Hello,

    The first error is with the updater program. This is a separate program that checks to see if the GUI has been updated. This is a common error and I think the just select OK for this which must have done to get to the second error.

    The second error looks like a format error. I am not familiar with this error. It appears some number formats are not getting into the correct format for the program to use. Is it possible show the screen shots of the GUI prior to selecting the START button?

  • Hum, that was stupidier...

    I'm using aligator clips with plastic enclosure and the plastic part was touching the power test point instead of  the metal part....

    The message is not exactly what happened ;)

    Thanks