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No output on ADP5074

We are baffled and wonder if you can solve this for us.

Our supply labeled +15V is +12V.

Pin 9: 1.592V, pin 11: 4.25V, pin 6: 2.8V, pin 7: 3.93V.

We are expecting -12V on pin 1 but getting 0V.  The results are the same both with and without load.