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When using DC1331D connected to DC590B, an error occurs: “Cannot load COM module for device.”

Category: Software
Product Number: QuikEval
Software Version: K117

I am using DC1331D, an Evaluation Board based on LTC6802-1.

In QuikEval K117, it shows "Found Device LTC6802 Click OPEN to begin".

However, even if you press OPEN, the program does not run with the error message below.

I searched for related issues and it seems like some files are missing.

Please tell me what I should do to solve this problem.

In this regard, "">www.analog.com/.../dc1331d.html

The problem also occurs in 'DC1331D - Software', which can be downloaded by accessing the website.

 

Even if I download the file, unzip it, and run the program, nothing happens.

Even though I repeated the same action more than 5 times, it still remains the same.

Is this also related to the problem occurring with QuikEval K117 above?

Thread Notes

Moved from Precision ADCs to Battery Management System on Thursday, November 16, 2023 9:27:15 AM by bmser
Moved from Precision ADCs to Battery Management System on Thursday, November 16, 2023 9:27:15 AM by bmser