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When using DC1331D connected to DC590B, an error occurs: “Cannot load COM module for device.”

Category: Software
Product Number: QuikEval
Software Version: K117

I am using DC1331D, an Evaluation Board based on LTC6802-1.

In QuikEval K117, it shows "Found Device LTC6802 Click OPEN to begin".

However, even if you press OPEN, the program does not run with the error message below.

I searched for related issues and it seems like some files are missing.

Please tell me what I should do to solve this problem.

In this regard, "">www.analog.com/.../dc1331d.html

The problem also occurs in 'DC1331D - Software', which can be downloaded by accessing the website.

 

Even if I download the file, unzip it, and run the program, nothing happens.

Even though I repeated the same action more than 5 times, it still remains the same.

Is this also related to the problem occurring with QuikEval K117 above?

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