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DC2259A & DC590B "cannot load com module for this device"



		

			

									
					    MaxAnsbro
					
							

			
				
									
											
			
			
				
    
			
			
			    	
			                    
                
				                on Apr 24, 2022 
				
			
			
		
    

				
		
    
		    		    
		    
		    	
			
    Hi,
    

    3 separate questions,
    

    I've got a DC2259A & DC590B, I've downloaded Quikeval (K117) and I'm getting the "cannot load com module for this device" message.
    

    I also could not find the GUI for the LTC6811(IG-1), I found and downloaded the LTC6804 GUI but it's failing to read the config registers, red "F"s in the register boxes (I assume this is due to it not having the com module). Could you confirm that this is the correct GUI?
    

    I am working on a windows PC to get this going to start with but the evaluation system I am looking to develop would run this on a Linux (Xubuntu) PC and save the data to an Influx database, do you have any tips for this?
    

    Thanks in advance
    

    Max
    
										

    
				added error message to title
    
[edited by: MaxAnsbro at 7:56 PM (GMT -4) on 26 Apr 2022]