ADIsimPE License Issues by John.Ellenberger
Recently we started hearing of problems with ADIsimPE and the license being expired. We have investigated the issue and have sent out an informational email to our registered users outlining the problem and it's solution. In the interests of disseminating this information as widely as possible I will outline the issue and solution here.
When ADIsimPE is installed it contains a default license that is valid for one year. When ADIsimPE is updated (via 'Check for Updates' under help) it updates this license. By default the update check is set to 'Never' which contributes to the problem.
Based on our investigations we have two solutions to this issue. If you are experiencing this problem please try the following (with ADIsimPE open):
- Click 'Help'
- Click 'Check for Updates'
- Ensure 'Check Updates Now' is checked
- Click 'Ok'
After the update completes your license should be updated and you will once again be able to use ADIsimPE.
In a few edge cases this solution will not solve the problem. At this point the solution is to uninstall ADIsimPE, restart your machine, reinstall ADIsimPE (using a freshly downloaded copy from http://www.analog.com/en/design-center/interactive-design-tools/adisimpe.html) and follow the steps above.
If neither of these solutions correct your problem please contact us at email@example.com and we will try to diagnose the specific issue you are experiencing.
In closing, please accept our apologies and we hope ADIsimPE continues to add value to your organization.
The Analog Devices ADIsimPE Team
RE: ADIsimPE License Issues by John.Ellenberger:
It has come to our attention that some users are having problems connecting to the update service. Please continue trying to connect to the service. We are in contact with the provider of the service and expect the availability problems to be eliminated shortly.
The ADIsimPE Team