After installing the software by following the procedure in the evkit datasheet, I can see the COM port . However, there is no response after pressing "connect," and the MAX86140EVSYS cannot be connected. Why is that?

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After installation, apart from selecting the correct COM port, BLE device must also be selected in order to connect to the evkit.

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After installing the software by following the procedure in the evkit datasheet, I can see the COM port . However, there is no response after pressing "connect," and the MAX86140EVSYS cannot be connected. Why is that?