EVAL-ADPDUCZ cannot update FW

HI,

We purchased a EVAL-ADPDUCZ with a ADPD188GG eval (March 2021).  Loaded wavetool fine, was able to connect via USB and have wavetool indicate the FW on the STM32 needed upgrade.  Connected second USB cable and followed instructions with BOOT0 button.  Can't get FW to upgrade.  We tried multiple machines.

I was able to see the STM32 DFU driver load in device manager after restarting the micro with BOOT0 asserted.  But can't get FW to update.

I've read all the forums and can't find anything else to try.

We're using WIN10 PCs that are up to date with drivers/OS updates.  USB connectivity seems fine.  STM32 DFU driver loads correctly.  The STM32 driver appears to be the latest (I tried to upgrade it too).  No info in log files.

 

Please advise so I can evaluate the optical sensor.

Thanks,

David

  • 0
    •  Analog Employees 
    on Apr 8, 2021 3:30 PM in reply to david1234

    Hi David,

    It is recommended to have the battery fully charged before FW update. It also works if you power the EVAL-ADPDUCZ by the mini-USB cable. 

    The video clip from Bilal suggested that the board failed to be in Boot Mode (0:18), which could be due to the EVAL-ADPDUCZ being in storage for some time. Power up and turn on the EVAL-ADPDUCZ for a few hours before FW update will solve the issue. 

    You can follow the steps of FW update in the EVAL-ADPD188GGZ user guide: 

    https://www.analog.com/media/en/technical-documentation/user-guides/eval-adpd188ggz-ug-1256.pdf

    The FW update is much more user friendly and easier with the latest version of Applications Wavetool. In any case, please make sure that the micro-USB is connected to the PC for the FW update (refer to Figure 6 in the user guide above).

    If you power the EVAL-ADPDUCZ by the mini-USB, both the micro-USB and the mini-USB need to be in place. It doesn't matter if you connect the mini-USB to the PC or a power adaptor. The micro-USB has to be connected to the PC running the Applications Wavetool.

    Regards,

    Glen B.

     

  • Hi David, I have exactly the same problem as you. If you find a way to fix this, I would be interested.

    Thanks,
    Louis-Alexandre

  • 0
    •  Analog Employees 
    on Apr 13, 2021 2:41 PM in reply to louis-Alexandre

    Hi Louis-Alexandra,

    Please switch on and charge the EVAL-ADPDUCZ board via the mini-USB for a few hours before the firmware update, even if you don't plan to use the battery. 

    Please note that the micro-USB cable connection is required for firmware update. If you don't use the rechargeable  battery, you would also need to plug in the mini-USB cable as power supply to the board. The Mini-USB, Micro-USB port, on/off switch, and Boot0 pin were labelled in the photo below.

    Please follow the sequence below to set the "Boot Mode" and the firmware update will start automatically once the board is in "Boot Mode":

    Regards,

    Glen B.

  • Hi Glen, 
    I let the Board charge over night via the mini-USB cable.
    The second LED beside the On/Off switch was ON wich means that the battery was charging?

    Then I went on the Wavetool application and followed the sequence showed on screen corectly.

    On the screenshot, you can see the Device manager with the STN32 BOOTLOADER wich I think is the board.
    You can also see the error code of the Wavetool application.

  • 0
    •  Analog Employees 
    on Apr 15, 2021 9:12 PM in reply to louis-Alexandre

    Hi Louis-Alexandra,

    The board was not in the Boot mode. It may also relate to your installation of the Applications Wavetool. Uninstall (delete the folder after uninstall) and then reinstall the Applications Wavetool as "Run Elevated" or "Run as administrator".  Then try to run the FW update again. Once the board is in Boot mode, it should show in your device manager as "STM Device in DFU Mode".

    Regards,

    Glen B.