Couldn't boot up the EVAL-ADPD105 system board

 1、After the installation of the software,the hardware manager will display the right serial port(COM11) if the system board is connected.


 2、Open the ADPD OpenMaket WaveTool.  Execute File -->Connect-->Select Port, the window shows as bellow, the serial port(COM11) has been detected.


 3、However when click the Connect butten,a window occurs noting couldn't find the proper serial port.


 4、I tried another way to use the autoconnect option. The window occurs as bellow:

Besides I tried another conputer , nothing changes. How can I solve this problem?  Thank you!