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MAX96717F is not recognized by the GMSL SerDes Gui

Thread Summary

The user is experiencing issues with the MAX96717F not being identified by the GMSL SerDes GUI, despite the serializer being detected when configuring the CFG pin. The final answer directs the user to visit the Analog Devices technical support pages for further assistance. The user has tried multiple firmware versions, different connections, and different PCs, but the issue persists.
AI Generated Content
Category: Hardware
Product Number: MAX96717F

Hi. 

I am using MAX96717F for a task. It worked fine for a week but now suddenly the device is not getting identified by the GMSL SerDes Gui. Although when i configure the CFG Pin, it shows that Serializer Detected. 

1: Tried with different firmware (4.55, 4.56, 4.59)

2: Tried with connections (Complete setup, camera to serializer, serializer to deserializer, deserializer to RPi4) 

3: Tried without the connection (Only serializer connected by the USB)

4: Tried reninstalling the GUI multiple times. No help!

5: Tried on a different PC. No help!

Stuck here. Unable to understand what can be the issue. 

Any help here? 

Thanks