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Getting the EVAL-ADXL367-SDP evaluation kit working

Thread Summary

The user encountered a flat line for X, Y, and Z accelerations at -0.0025g on the EVAL-ADXL367-SDP evaluation system, even with device motion. The issue was resolved by pressing the 'Read Register Map' button. The demo tab was not visible, but this was not addressed in the final solution. The sensor was not properly recognized initially, as indicated by Device ID and Part ID being 00.
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Category: Software
Product Number: EVAL-ADXL367-SDP
Software Version: v1.2.0

Newbie questions:

I have an EVAL-ADXL367-SDP customer evaluation system as shown here.  The associated software customer evaluation SW has been installed on a Windows 10 computer.  After connecting the boards via USB, opening the SW tool,  entering the Rev board option (Rev. 4), and clicking on the Start Data Acquisition button, I see a completely flat line for the X,Y, and Z accelerations pegged at -0.0025g.  The curves never deviate from this level even in response to device motion.  How can I get this to work as expected?  Also, the weblink shows a demo tab which doesn't appear on my version.  How can I bring up the demo tab?  

Thanks.

I've attached photos of the setup as well as a screenshot of the tool.

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