Post Go back to editing

ADcmxl3021 evaluation kit software problem

Evaluation of ADcmXL1021-1 (or ADcmXL3021) ON A PC [Analog Devices Wiki]

I installed adcmxl3021 evaluation kit software according to the link above, and an error message says, "unable to connect to an fx3 board."
Even if you install the fx3 driver, the 'device manager' does not recognize any equipment ex) cypress.. fx3... 

There was no problem with the adcmxl3021 evaluation kit I purchased 6 months ago. I sent the accelerometer set to another place and purchased two new adcmxl3021 evaluation kits, but there is a problem.

Is the problem caused by windows update?I wonder if there is a solution.
J4 pmode jumper has been removed.