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CONNECTION PROBLEM ADCMXL 3021

Hello, I'm having problems connecting the ADCMXL3021, I followed the steps shown in the installation manual. I put in the drives, made the connections. However, when running ADCMXL Evaluation Software, it is not possible to connect the device with the computer. The device makes a USB connect and disconnect sound constantly. can anybody help me?

Connection:


Problem: