We are using the LTC2864-2 in an existing design and it's behaving as expected.
We have a new design of the system, which opens the Interface I/O side of the design to ESD problems. We're trying to meet IEC61000-4-2 Level 4 of +/-15kV.
We've added a number of TVS diodes around the system, trying to harden it. We have a number of LDO regulators and a Microcontroller. After performing 1-2 x 15kV ESD strikes, we notice that the LTC2864-2 we're using is the damaged part. The strange part is that we're seeing a short to ground through one of the RS485 exposed pins (pin 6 and pin 7 of the LTC2864-2), which is the Z and Y Driver Output pins on the device.
I would have expected these to be protected up to +/15kV ESD as per the datasheet. However, I suspect the issue may be the Driver Enable pin that is actually get hit, which in turn is damaging the internal circuits and shorting the Driver Output pins to ground.
I hope you can help me on this.
Thanks in advance,
Best regards,
Mike O'Keeffe