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ADIN6310 Web GUI – Error When Selecting 802.1AS in Time Synchronization

Thread Summary

The user encountered an error when selecting 802.1AS in the ADIN6310 Time Synchronization section of the web GUI. The solution is to use a different domain number, as the same domain number cannot be used for multiple PTP instances. The domain number will automatically increment if additional instances are running.
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Category: Hardware
Product Number: ADIN6310

When 802.1AS is selected in the ADIN6310 Time Synchronization section of the web GUI, an error occurs and the page fails to load. I have attached a screenshot for your reference.

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  • Hello Thejas,

    Thank you for writing us.

    Could you please try using a different domain number than the one assigned to the previous instance?

    The same domain number cannot be used for multiple PTP instances. In the evaluation application webpage, the domain number will automatically increment if additional instances are already running.

    Let us know if you continue to experience any issues.

    Regards,
    Himanshu 

Reply
  • Hello Thejas,

    Thank you for writing us.

    Could you please try using a different domain number than the one assigned to the previous instance?

    The same domain number cannot be used for multiple PTP instances. In the evaluation application webpage, the domain number will automatically increment if additional instances are already running.

    Let us know if you continue to experience any issues.

    Regards,
    Himanshu 

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