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EagleEye ADSW4000 not connnecting to cloud

Thread Summary

The user encountered a 'connection failed, device access denied' error when trying to connect trial sensors to the EagleEye cloud using the tablet app. The solution is to activate the device by sending an email to eagleeye.support@analog.com with the company name and device ID (XX:YY or XX:YY:ZZ).
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Category: Hardware

Trying to set up trial sensors with the EagleEye cloud account provided using the tablet app. Currently, it says "connection failed, device access denied" when trying to connect it to wifi to send data to the cloud. Therefore, there is nothing to see on the dashboard.

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