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Documents FAQ: I have a faulty Emulator/EZ-Kit. What do I do?
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  • Documents
  • FAQ – Can’t connect to target via emulator after upgrading to CCES 1.1.0
  • FAQ – What does the Status LED on the ICE-1000 and ICE-2000 indicate?
  • FAQ – Why do the higher JTAG/SWD frequencies not work on my emulator?
  • FAQ: Can I use the Stand Alone Debug Agent board with my custom board?
  • FAQ: Can we connect EI3 SDP Breakout Board and New DSP EZ-KITs ?
  • FAQ: Can’t connect to the ADSP-BF592 or ADSP-BF506F EZ-KITs after upgrading to CCES 1.1.0
  • FAQ: Drivers for ADSP Blackfin dev kits for Windows 10
  • FAQ: EZ-KIT licensing
  • FAQ: How do I program flash on my target board using CrossCore Embedded Studio?
  • FAQ: How do you solve "EZ-ICE Driver (Fatal Firmware Error 174)" error?
  • FAQ: How to debug a target board which boots from Flash using CrossCore Embedded Studio
  • FAQ: How to set the JTAG TCLK Frequency?
  • FAQ: I cannot find the Target Configurator or ICE Test Utility in CrossCore Embedded Studio
  • FAQ: I have a faulty Emulator/EZ-Kit. What do I do?
  • FAQ: I have an EZ-KIT Lite, but cannot find any example code in the VisualDSP++ installation. Where are these examples?
  • FAQ: ICE-1000/ICE-2000 detected as an ICE-100B after working with VisualDSP++ 5.1.1
  • FAQ: My application behaves incorrectly when using SDRAM.
  • FAQ: Reading to/Writing From/Loading to SDRAM on older BF533 EZ-KIT Lite with VisualDSP++ 5.0 behaves incorrectly
  • FAQ: Target Connection Errors after writing to flash
  • FAQ: What are Board Support Packages?
  • FAQ: What examples are included in the Board Support Packages and CrossCore® Embedded Studio?
  • FAQ: What is the cause of a "Core fault detected before halt at address" error message?
  • FAQ: What is the difference between an EZ-KIT and EZ-BRD?
  • FAQ: What is the recommended temperature range for your EZ-Kits and Emulators?
  • FAQ: Where can I find more information on the ADSP-BF609 EZ-KIT Lite/EZ-Board
  • FAQ: Where can I obtain information regarding the layout and gerber files of my EZ-Kit board
  • FAQ: Where can I obtain the schematics for the BF537 STAMP board?
  • FAQ: Why do flash contents appear corrupt/incorrect within Memory Window
  • FAQ:  How can I test for faulty connections between my ICE and Target Board?
  • FAQ:  How do you connect to an ADSP-218x EZ-KIT in VisualDSP++ 3.5?
  • FAQ:  What is the cause of the Target Connection Error 0x80004005 or 0x80044005?
  • FAQ:  What is the difference between the ADDS and ADZS part numbers?
  • FAQ:  Where can the revision details of my EZ-KIT board be found?
  • FAQ:  Why are certain portions of my EZ-KIT Lite schematics missing or not shown?
  • FAQ:  Why do the ADSP-218x DSPs have their own EZ-ICE emulator?
  • FAQ:  Why does the ICE Test pass but IDDE cannot connect to target?
  • HARDWARE TOOLS SUPPORT COMMUNITY
  • Introducing the ADZS-ICE-1000 and ADZS-ICE-2000 Emulators

FAQ: I have a faulty Emulator/EZ-Kit. What do I do?

Question:

My Emulator/EZ-Kit has become faulty, what should I do?

===============

Answer:

We have a number of documents that contain information on this topic. If you have a faulty emulator the best place to start is with the either the Emulator and Evaluation Hardware Troubleshooting Guide available in the below links.

EE-356 for CCES Users:
http://www.analog.com/ee356

EE-175 for VisualDSP++ users:
http://www.analog.com/ee175

If you're working with a custom board we would recommend you double check that your board complies with the Analog Devices JTAG Emulation Technical Reference Guide EE-68, which is available online at the following location:
http://www.analog.com/ee68

We also have a couple of other FAQs that you may find useful:

FAQ: How can I test for faulty connections between my ICE and Target Board?
https://ez.analog.com/dsp/software-and-development-tools/hardware-tools/w/documents/6760/faq-how-can-i-test-for-faulty-connections-between-my-ice-and-target-board

FAQ: What is the cause of the Target Connection Error 0x80004005 or 0x80044005?
https://ez.analog.com/dsp/software-and-development-tools/hardware-tools/w/documents/6763/faq-what-is-the-cause-of-the-target-connection-error-0x80004005-or-0x80044005

FAQ – Can’t connect to target via emulator after upgrading to CCES 1.1.0
https://ez.analog.com/dsp/software-and-development-tools/hardware-tools/w/documents/6739/faq-can-t-connect-to-target-via-emulator-after-upgrading-to-cces-1-1-0

If you still encounter problems with your Emulator/EZ-Kit board please contact private support using the link below:
http://www.analog.com/support

Or you can email to Processor Tools Support through: processor.tools.support@analog.com

When contacting private support please include the following information and answers to the following questions:

1.Detailed information regarding how the Emulator/EZ-Kit behaves. Including screenshots of all error messages you receive.
2.Details of ICE Test utility ,whether ICE Test runs successfully or not. The ICE Test can be found within the Configurator. If the test fails, please send us a screenshot.
3. Does the emulator is detected by PC ? Check whether the emulator listed under 'ADI Development tools'/'crosscore tools'. If listed, double-click on the emulator to show the driver properties and ensure there are no issues listed. If there, please share the screenshot of the device manager.
4.Confirmation that you've read the above documentation and include results of all troubleshooting steps advised
5.Do you have another target board you can use to connect to your emulator with? Does the emulator still behave the same way? Do you still encounter the same error messages?
6.Do you have access to another PC? If you do, please let us know if the emulator detected correctly without any issues?
7.Please also let us know if you have any Emulators/EZ-Kits of the same type that operate without any problems in the same test environment.
8. Please share more details about your PC such as which OS (operating system) that you are using.
9. Can you please let us know if you have purchased the emulator directly from Analog Devices or from distributor?

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